App / Slots
Your tk8 account connects directly to bKash, Nagad, Rocket and Upay — the wallets already on your phone — so moving money into and out of your balance follows a path you already know. Availability depends on your local law and eligible region; check your signed-in account area for the routes and field instructions shown for your profile.
Opening the deposit counter in your account takes one tap from the main menu. From there, you choose the wallet that fits — bKash, Nagad, Rocket or Upay — and follow the fields shown on screen. We surface only the methods configured for your account, so you never see a route that isn't available to you.
From your signed-in account, tap the banking or wallet section. The deposit counter opens and shows only the payment routes configured for your account.
Select bKash, Nagad, Rocket or Upay — whichever is shown. The screen displays the reference details you need for that specific transfer.
Key in an amount within the range shown on the counter, then complete the transfer inside your wallet app using the reference provided.
Once your wallet posts the transaction, your tk8 account balance updates. Check account history for the posted entry and its reference number.
When you want to move your balance back to a wallet, the withdrawal section of your account shows exactly which routes are open. We don't publish a fixed payout timeline because processing depends on wallet network conditions and any verification steps your account profile requires at that point. What we can say: the path is short. Pick the wallet — bKash, Nagad, Rocket or Upay — enter the amount, and follow the confirmation steps your account screen shows.
Find the withdrawal option inside your signed-in account area. The screen shows which wallet routes are currently active and what amount range applies.
Choose bKash, Nagad, Rocket or Upay as your destination. Confirm the wallet number matches the one registered to your account before proceeding.
Input the amount within the displayed range. Complete any identity or wallet ownership confirmation steps shown on screen before submitting.
After submission, the transaction appears in your account history with a status label. Use the reference number there if you need to follow up with support.
Your account area contains a verification section that shows which checks are pending or complete for your profile. We don't publish a universal document list here because the fields your account displays depend on your registration details and activity history — follow only what your own screen asks for. Some accounts need wallet ownership confirmation; others require identity fields. Work through the prompts shown rather than skipping or substituting steps.
Log in and navigate to the profile or verification section. The screen lists any pending checks with a status indicator next to each one.
Complete only the fields your account screen displays. Do not submit documents or details for steps that are not shown — follow the live instructions.
If your account requests wallet ownership confirmation for bKash, Nagad or Rocket, follow the prompt shown; this is typically linked to your withdrawal route.
If a verification field is ambiguous, reach out via the published support route. Do not guess at what a field requires — ask before submitting.
The payment methods available in your account are drawn from Bangladesh's active mobile wallet network. bKash, Nagad, Rocket and Upay cover the routes most accounts are configured to use. Your signed-in banking section shows live availability — if a method doesn't appear, it isn't active for your account at this time.
Mobile wallet deposit and withdrawal route. Use the reference shown in your account counter when initiating the transfer from your bKash app.
Nagad transfers follow the same counter process — select it from the deposit or withdrawal screen and use the account-provided reference.
Rocket is available where shown in your account. Confirm wallet number accuracy before submitting a withdrawal to this route.
Upay appears as an option where configured for your account. Follow the on-screen fields; the process mirrors the other wallet routes.
Where bank transfer is shown in your account, follow the specific fields and reference instructions displayed — steps vary by bank.
After any deposit or withdrawal, two records exist: the one your wallet app generates and the one in your tk8 account history. Matching them is the fastest way to confirm a transaction landed correctly and gives you what you need if a discrepancy ever requires support attention. Your account history screen shows a reference number, an amount, a timestamp and a status label for every posted transaction.
Every transaction in your account history carries a reference number. Copy or screenshot it immediately after a deposit or withdrawal is submitted — this is what support needs if a query arises.
Your account history shows a status label for each entry — pending, processing or posted. A pending label means the network hasn't confirmed delivery yet; do not resubmit.
Open your bKash, Nagad, Rocket or Upay transaction history and find the matching entry by amount and timestamp. The wallet transaction ID and your account reference should correspond.
Save or screenshot your wallet receipt until the account status confirms. If amounts or references differ, contact support with both records visible for the fastest resolution.
Every banking action on your account runs through the tk8 domain — bookmark or verify the address before you log in and before you enter any wallet details. We don't operate under a secondary domain for payments; if a link leads elsewhere, treat it as suspicious. Beyond domain checks, your account applies identity and wallet ownership verification steps before outgoing transfers are processed — these steps exist to protect your balance, not slow you down.
Always confirm you are on tk8 before entering credentials or wallet information. Bookmark the domain directly from a verified source and use that bookmark for every session.
Before withdrawals are processed, your account may require identity or wallet ownership confirmation. Complete the steps shown in your profile — these protect your balance from unauthorised transfers.
Withdrawal routes are matched to the wallet registered on your account. A mismatched number triggers a hold; verify your bKash, Nagad, Rocket or Upay number in account settings before submitting.
The support route inside your signed-in account is the only channel we use for banking queries. We never ask for wallet PINs, passwords or OTPs through any external message or link.
Answers to the questions we hear most about deposits, withdrawals and account verification on tk8. If your specific situation isn't covered here, the support route inside your signed-in account is the right place to get a direct answer.
Your account banking section shows the active wallet routes configured for your profile. bKash, Nagad, Rocket and Upay are the local options. Availability depends on your account status and eligible region — check the counter inside your signed-in account for live options.
The minimum amount varies by wallet route and is shown directly on the deposit counter in your account. We don't publish a fixed number here because it may differ by method. Open the counter and check the range displayed before initiating a transfer.
First, check your wallet transaction history to confirm the transfer was completed on your end. If the wallet shows a successful transfer but your tk8 account balance hasn't updated, contact support through the route shown in your signed-in account and share the wallet reference number.
Open the withdrawal section inside your account, select bKash or Nagad, enter your wallet number and the amount within the displayed range, then complete any verification steps shown on screen. Make sure the wallet number matches the one registered on your account before submitting.
A pending status usually means a verification step is incomplete or the wallet network is processing the transfer. Check your account profile for any outstanding identity or wallet ownership prompts. If no prompts appear and the status hasn't changed, contact support with your transaction reference number.
Your account profile shows which verification steps apply to your specific details. Not every account requires the same checks. Follow only the fields shown in your profile rather than assuming a fixed document list — and use support if any step is unclear before submitting.